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A Word of HOPE

A Word to Our Readers

Hello, Dear Reader!

Welcome to A Word of HOPE, the blog for HOPE Family Health.

In this space we feature articles designed to help and inform you. Each post has its own topic, but each is designed to help you, the reader, learn about HOPE, our staff, and the services we offer; about awareness and prevention of health issues common to HOPE’s service area; and about the issues surrounding healthcare that impact you and your loved ones. 

HOPE Family Health is a very special place, and we want to share that with you through this column. We want to provide you with information and tools to encourage you to be an active participant in your own health journey. We also want to engage and even entertain you! We want you to experience the qualities that make HOPE so special and invite you to be part of HOPE’s mission – to make healthcare affordable and accessible to everyone in our service area.


Early Detection Saves Lives!
HOPE and Help for Cervical Cancer Prevention

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Cervical Cancer Awareness Week is January 22nd - 28th. Contact HOPE Family Health to see if you qualify for free screening through the Tennessee Breast and Cervical Cancer Screening Program.

"The Tennessee Breast and Cervical Cancer Screening Program allows women with low incomes who are either uninsured or underinsured to receive the breast and cervical cancer screenings and diagnostic services that can save lives. ... At HOPE, we offer breast cancer and cervical cancer screenings at no cost to qualified patients."


Cancer. The “Big C.” Chances are, you or someone you love has received this frightening diagnosis and grappled with the aftermath.


Early detection is a significant factor that can contribute to surviving a cancer diagnosis. But many Tennesseans struggle to afford health insurance and out-of-pocket costs of the diagnostic screenings that enable early detection.


To recognize Cervical Cancer Prevention Week January 22nd-28th, 2024, we at HOPE Family Health want to remind those in our service area that HOPE is a proud participant in the Tennessee Breast and Cervical Cancer Screening Program (TBCSP).


HOPE Celebrates Our Fabulous Pharmacists on National Pharmacy Day!

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HOPE recognized its pharmacists for National Pharmacist Day Jan. 12th. Pictured are McKenzie Owens, Richard Cox, Lindsey Watson and Kelsey White.

“The Pharmacy at HOPE is available to everyone, whether or not they are an established patient at HOPE."

The staff of the Pharmacy at HOPE honored our staff pharmacists this week in honor of National Pharmacist Day on Friday, January 12. The close-knit staff, which refers to itself as “the Pharmily,” used HOPE’s monthly staff appreciation time to give each pharmacist a gift bag and a Pharmacist’s Word Search Book.


The Pharmacy at HOPE opened in 2016 and has grown to ten staff members, consisting four pharmacists and six pharmacy technicians. It soon outgrew its original location in the building and moved across the lobby to a larger space. While HOPE patients enjoy the benefits of having pharmacy staff involved in their care plans, the Pharmacy at HOPE is available to everyone, whether or not they are established patients at HOPE.


Here are a few helpful things to know about The Pharmacy at HOPE.


HOPE Gallatin Becomes a Reality

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The door to HOPE.

“HOPE Gallatin officially became a reality on Monday, December 18th, 2023, when we opened our doors to our first patient."
HOPE Family Health has expanded to Gallatin!
After nearly two years of hoping, praying, and exploring options – and with the generous support of community partners including Highpoint Health-Gallatin and Sumner Regional Medical Center, the Memorial Foundation, and the Carolyn Smith Foundation – HOPE Gallatin officially became a reality on Monday, December 18th, 2023, when we opened our doors to our first patient.
HOPE Gallatin is now the proud occupant of Suite #210 of the Sumner Medical Plaza at 300 Steam Plant Road, adjacent and connected to Sumner Regional Medical Center. It’s hard to believe that after almost a year of working toward this goal, we finally made it a reality!


How HOPE was Born Part II

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Jenny Dittes, CEO of HOPE Family Health.

“ There’s an epidemic of hopelessness and people who don’t think their lives can get better. So our first job was to spark some hope that their lives could get better. And that’s why we called it HOPE."

ELF: How did you come up with the HOPE name?
JD: As a medical provider I recognized that before healing can take place you have to give somebody their hope back again. A lot of the people who come to us are very discouraged. They’ve tried and failed so many times, and for whatever reason, they have given up. And I almost think that in this area – and many rural areas I our country – there’s an epidemic of hopelessness and people who don’t think their lives can get better. So our first job was to spark some hope that their lives could get better. And that’s why we called it HOPE.

We just started out as a small nonprofit faith-based health care clinic. We were not under anyone’s umbrella; we did not get federal funding. We had an independent board of directors. We weren’t affiliated with any church or any larger entity. We were truly our own organization, with our own board. We started out with four employees: a receptionist, a nurse, myself and a nurse practitioner.

ELF: Can you share some of the directions of growth that you envision for HOPE?
JD: I don’t know how long this will take, and I don’t know the way we will get there yet, but some of things that I believe HOPE will provide eventually include access to specialty care. We have some incredible primary care providers, physician assistants and nurse practitioners, and two physicians. Our providers give excellent care but there are times that we need to consult with a specialist.

About the Author

Liz Ferrell, JD
Development & Community Relations Specialist

Liz Ferrell joined the HOPE family in February 2020. A Mississippi native, Liz lived and worked in the Nashville area for 17 years, much of that time in programming and promotions at WSM Radio. In 2006 she became editor of The Hartsville Vidette and moved to Trousdale County, where she lived and worked until leaving in 2011 to attend law school at The University of Mississippi. After obtaining her law degree and passing the Tennessee bar, she moved to Gallatin in 2015 and served as an assistant public defender before joining the HOPE staff. Liz lives in Gallatin with her parents, Bud and Jean.



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“When somebody can find that space where they’re not judged, where they are listened to and believed in, and they can share the most vulnerable parts of themselves and be met with acceptance rather than judgment and criticism – that is the environment where healing can take place.”

ELF: Let’s start by talking about HOPE. What year did it open, and what did you envision when you decided to found a new clinic?
JD: HOPE opened in January 2005. The original vision was to provide a place where people could come for primary health care where they would feel welcomed, safe, and cared for, and where we would remove every barrier possible to care for folks. Of course, the primary barrier is money, along with insurance status, which go hand in hand. But there are other barriers, as well.
One significant barrier is language. When you’re sick or hurting and can’t speak English well, it’s hard to get health care in this area. In addition, sometimes your legal status and whether or not you’re here as an undocumented person can also greatly impact your options for healthcare.

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