FTCA Deeming Notice
HOPE Family Health Services receives HHS funding and has Federal Public Health Service deemed status with respect to certain health or health-related claims, including medical malpractice claims, for itself and its covered individuals.
This health center is a Health Center Program grantee under 42 U.S.C. 254b, and is a deemed Public Health Service employee under 42 U.S.C. 233(h)-(n).
For more information please visit: https://www.bphc.hrsa.gov/ftca/
In 2012, HOPE Family Health was designated by the United States Department of Health & Human Services (HHS) as a Federally Qualified Health Center, or FQHC. This status has allowed us to grow and broaden our services dramatically in the past few years. Between medical, dental, and behavioral health services, we now provide more than 1200 patient encounters per month! To maintain our FQHC status and related federal funding, and because we want the very best for our patients, we operate under strict clinical, ethical, and management standards. We are proud to say HOPE is Patient Centered Medical Home recognized from the National Committee of Quality Assurance. We hope that if you need a provider and are not yet a patient, you will soon choose HOPE as your medical home!
HOPE Family Health is the proud recipient of five HRSA Quality Badges. Awarded by the Health Resources and Services Administration (HRSA), these prestigious awards are given to health centers throughout the country that meet established quality benchmarks.
HOPE received recognition as a health center that has achieved and maintained Patient-Centered Medical Home (PCMH) certification through the National Committee for Quality Assurance (NCQA). This designation requires that HOPE establish and maintain multiple other quality benchmarks, such as holding space in its schedule for sick patients so they can be seen in a timely manner.
HOPE received the 2025 Advancing Health Information Technology (HIT) for Quality badge, recognizing our commitment to using technology to enhance patient care. This achievement reflects our efforts to offer telehealth services, exchange clinical information securely with key healthcare providers, actively engage patients through health IT tools, and collect vital data on patients' health-related needs. This badge highlights our ongoing dedication to improving care delivery, access, and outcomes through innovative use of health information technology.
HOPE earned the 2025 Improving Health Care Access badge, a recognition of our continued efforts to expand and enhance the care we provide to our community. This achievement reflects measurable progress in increasing access to essential health services, including mental health, substance use disorder, vision, dental, and enabling services. By improving our clinical quality measures and increasing the number of patients served in back-to-back reporting years, we’ve demonstrated a strong commitment to reaching more individuals and ensuring they receive the care they need.
HOPE received the 2025 National Quality Leader (NQL) – Behavioral Health badge, recognizing our excellence in delivering high-quality behavioral health care. This distinction reflects our success in meeting or exceeding national benchmarks in key performance areas, including depression remission at twelve months, depression screening with a follow-up plan, and Screening, Brief Intervention, and Referral to Treatment (SBIRT). By achieving at least two of the top-quartile targets, we’ve demonstrated our strong commitment to improving mental health outcomes and integrating behavioral health as a vital part of whole-person care.