Bringing HOPE to You!
- HOPE Family Health
- Jun 24
- 3 min read
HOPE’s Mobile Unit Brings Behavioral Healthcare to Local Communities
By Liz Ferrell, Development & Community Outreach Specialist
The HOPE-mobile has arrived! Last month, HOPE Family Health introduced its newest innovation in treatment – a mobile health unit specially equipped to take a behavioral healthcare team (and soon, a medical team as well) to the communities in our area for patient appointments. We call it the HOPE-mobile.
What makes the mobile unit special?
It’s special because this mobile unit makes it possible, for the first time, for HOPE to bring quality behavioral healthcare to you, the people who live and work in the counties in HOPE’s service area.
It’s special because it makes it easier for folks to get to appointments – especially people with transportation issues who may have trouble finding a ride to a HOPE site.
It’s special because it makes it easier for people to receive treatment discreetly if they fear being stigmatized by others due to their mental health struggles.
“Our mission has always been to make quality healthcare available and accessible to as many people as possible, regardless of their ability to pay,” CEO Jenny Dittes said. “We are so excited to make it easier for patients with transportation difficulties to get the behavioral healthcare they need and deserve by coming to them, instead of them having to struggle to find a way to get to us.”
“With our new mobile health unit, HOPE will bring to your area the same great behavioral health services that we offer at our Westmoreland and Gallatin locations,” said April Reyes, who has served as HOPE’s Director of Behavioral Health since 2020. “The need for mental health is great in our service area, and mental health in particular often carries a stigma. For people with transportation issues, that can make it even harder to find the courage to seek the treatment they need. We hope that by coming to your community, HOPE can eliminate one more barrier to care for anyone who needs it.”
Where will the mobile unit be and when?
HOPE’s mobile unit visits area communities once a month on a rotating schedule:
Lafayette – The first Monday of each month, 1:30-4:30 p.m. The HOPE-mobile will be stationed on Mag A Mor Drive adjacent to the Macon County Health Department located at 62 Highway 52 East.
Portland – The second Tuesday of each month, 1:30-4:30 p.m. Currently the HOPE-mobile parks at Sumner County Health Department, 214 West Longview.
Hartsville – The third Wednesday of each month, 1:30-4:30 p.m. Currently the HOPE-mobile’s Hartsville rotations happen at Trousdale County Health Department, 541 East Main Street.
Who will I see at the mobile unit?
Rotating providers and staff will ensure that HOPE’s mobile unit always has a team of three individuals: a psychiatric nurse practitioner, a licensed behavioral health therapist, and a medical assistant or licensed practical nurse. They will help patients with medication management, provide counseling, and make follow-up appointments.
Do I have to be a HOPE patient to make an appointment? No. HOPE will accept appointments for both new and established patients.
Do you take insurance?
Yes. HOPE takes Medicare, TennCare, and most commercial insurances.
Do I have to have insurance?
No. HOPE will make an appointment to see you regardless of your insurance or income status.
Do I have to have an appointment? How do I make an appointment?
Patient visits are by appointment only, and we are accepting appointments now. Just call 615-644-2000 or visit www.hopefamilyhealth.org/mobilehealth and book an appointment today!
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