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POSITION TITLE:  Behavioral Health - Telehealth Therapist 

BOARD APPROVED:  11/19/2014 as Specialty Behavioral Health Provider, 9/9/2015, 10/12/2016, 12/20/2017, 12/19/2018; 12/16/2020 

REPORTS TO: Director of Behavioral Health 


DIVISION:  Clinical Patient Care 




JOB SUMMARY:  A full-time licensed behavioral health provider to include LMFT,LCSW, LPC/MHSP and supervised LMSW that provides behavioral health counseling to HOPE patients via telehealth.  This position will assess clients and provide them treatment utilizing a variety of evidence-based counseling or therapy techniques to help guide and support optimal health functioning in each client’s life in an online format.  The program serves predominantly clients who exhibit symptoms of behavioral health disorders such as Depression, Anxiety, PTSD, Bipolar Disorder, and general mental health concerns, as well as persons who exhibit symptoms of substance use disorders. 




A.    Provide a professional and confidential working environment for telehealth clients. 

B.    Provide screenings and initial behavioral health assessments. 

C.    Provide short-term, structured, evidence-based psychotherapy (individual, family, and group) as part of a comprehensive integrated treatment plan in accordance with Federally Qualified Health Center (FQHC) and State requirements. 

D.    Input behavioral health goals, objectives, and interventions into integrated treatment plans. 

E.    Attend all required meetings by video or in person as agreed upon with the    Director of Behavioral Health such as supervision, team, mandatory trainings, etc.

F.    Facilitate referrals for other services (e.g., substance abuse treatment centers, community mental health centers, etc.) as needed. 

G.   Provide crisis intervention services as needed. 

H.   Maintain accurate and timely records of activities and services. 

I.     Assure the security and confidentiality of all protected health information as required by state and federal law. 




A.    Perform other duties as assigned by supervisor. 




A.    This position is required to be off-site.

B.    This position incorporates the use of telehealth for patient appointment. All rules and regulations are expected to be followed regarding HIPPA compliance. 

C.    Employees who participate in off-site work are required to have a confidential designated workspace when completing job tasks.  




A.    Master’s degree in social work, PhD in Clinical Psychology or a master’s degree in Marriage and Family Counseling and Clinical Mental Health Counseling 

B.    Current licensure as Licensed Clinical Social Worker or Licensed Psychologist in the State of Tennessee (other licenses will be considered, LMFT. LPC-MHSP, or LMSW, supervision offered. 

C.    Excellent knowledge of behavioral health care, psychopharmacology, and evidence-based treatments for health conditions 

D.    Familiarity and comfort working with issues related to homelessness, substance abuse, domestic violence, and history of trauma. 

E.    Maintain working and functional telehealth equipment. 

F.    Ability to work collaboratively with an inter-disciplinary clinical team. 

G.   Strong interpersonal, written, and oral communication skills 

H.   Ability to communicate with diverse audiences; Strong administrative skills and proficiency in Microsoft Office Suite (Word, Excel, Outlook) 

I.     Criminal background check and clearance. 




A.    Experience working in the medical social work or community mental health field. 

B.    Knowledge of Behavioral Health Integration in the community healthcare system 

C.    Knowledge of federal, state, and county regulations for FQHC’s 

D.    Oral and written fluency in English and in Spanish 

E.    Experience working with children and families. 




A.    Operate a motor vehicle with current Class D driver’s license.  Operate a personal computer and calculator. 

B.    Problem Solving:  Frequent problems arise in this position that are outside established policies or bodies of knowledge calling for high-level skills in problem solving. 

C.    Decision Making:  Frequent situations arise in this position calling for careful and analytical judgment. 

D.    Interpersonal:  Must interact with employees, Board of Directors, governmental officials, and the public 




A.    Requires sufficient visual acuity to be able to read and write and operate equipment common to this position.  Required to read, write, and speak English with the ability to speak a foreign language helpful.  Requires sufficient hearing level to be able to effectively communicate with people directly or by telephone.  Occasionally lift items weighing up to 25 pounds. 


This job description is in compliance with the Americans with Disabilities Act (ADA) and the Fair Labor Standards Act (FLSA) (May 1995). 


HOPE Family Health Services is an equal opportunity employer who complies with applicable State and Federal civil rights laws and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran or disability status.

Many positions at HOPE Family Health Services are funded in-part or in-whole by State or Federal Department of Health and Human Services funding and as such, our organization cannot employ individuals with certain criminal backgrounds or who are on State or Federal exclusion or debarment lists. 


For more information | 615-644-2000 ext. 480

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