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Position Title: Medical Assistant - FQHC


Job Summary:

We are seeking a compassionate and skilled Medical Assistant to join our dedicated team at our Federally Qualified Health Center (FQHC). As a Medical Assistant, you will play a crucial role in providing comprehensive healthcare services to our diverse patient population. Your professionalism, clinical expertise, and interpersonal skills will contribute to our mission of delivering high-quality, accessible, and patient-centered care to individuals in need. This position offers an exciting opportunity to make a positive impact on the health and well-being of our community.



  1. Patient Care and Support:

  • Escort patients to exam rooms, prepare them for examinations, and assist healthcare providers during procedures.

  • Measure vital signs, record medical history, and update patient information accurately in electronic medical records (EMR) systems.

  • Perform basic medical procedures, including phlebotomy, administering injections, and collecting laboratory specimens.

  • Provide patient education on healthcare procedures, medication instructions, and preventive care as directed by provider.

   2. Clinic Operations and Support:

  • Schedule appointments, manage patient flow, and maintain efficient clinic operations.

  • Ensure cleanliness, organization, and stocking of exam rooms and medical supplies.

  • Assist with medical equipment maintenance, calibration, and troubleshooting.

  • Collaborate with the healthcare team to facilitate referrals to specialists and community resources.

   3. Documentation and Recordkeeping:

  • Maintain accurate and up-to-date patient records, documenting all interactions, procedures, and interventions.

  • Adhere to patient privacy and confidentiality guidelines, ensuring the security of protected health information (PHI).

  • Assist with coding and billing processes, verifying insurance information, and collecting co-payments.

   4. Communication and Teamwork:

  • Communicate effectively with patients, their families, and the healthcare team, providing clear instructions and compassionate support.

  • Collaborate with physicians, nurses, and other healthcare professionals to ensure coordinated and seamless patient care.

  • Participate in team meetings, case conferences, and quality improvement initiatives.



  • High school diploma or equivalent.

  • Completion of an accredited Medical Assistant program.

  • Current certification as a Medical Assistant (CMA) or Registered Medical Assistant (RMA).

  • Solid knowledge of medical terminology, procedures, and clinical practices.

  • Proficiency in using electronic medical records (EMR) systems.

  • Excellent interpersonal and communication skills.

  • Strong attention to detail and organizational abilities.

  • Ability to work effectively in a fast-paced and dynamic healthcare environment.

  • Commitment to delivering culturally sensitive and patient-centered care.


We offer competitive compensation and benefits packages, a supportive work environment, and opportunities for professional growth. Join our dynamic team and contribute to improving the health and well-being of our community. Apply now to make a difference as a Medical Assistant in our FQHC.


Note: This job description is intended to convey information essential to understanding the scope of the Licensed Practical Nurse position. It is not intended to be an exhaustive list of qualifications, duties, or responsibilities, as other duties may be assigned as needed.

This job description follows the Americans with Disabilities Act (ADA) and the Fair Labor Standards Act (FLSA) (May 1995)

HOPE Family Health Services is an equal opportunity employer who complies with applicable State and Federal civil rights laws and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran or disability status.


Many positions at HOPE Family Health Services are funded in-part or in-whole by State or Federal Department of Health and Human Services funding and as such, our organization cannot employ individuals with certain criminal backgrounds or who are on State or Federal exclusion or debarment lists.

For more information | 615-644-2000 ext. 480

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