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POSITION TITLE: Behavioral Health Consultant (BHC)
BOARD APPROVED: 11/19/2014
REPORTS TO: Director of Behavioral Health
DIVISION: Clinical Patient Care

A full-time licensed mental health provider to provide behavioral health services to HOPE
patients. The Behavioral Health Consultant (BHC), working in integration with HOPE’s medical
providers, will assess, screen, treat, and refer patients to support optimal health functioning in
each patient’s life. The program is designed to provide universal access to behavioral
assessment, and to provide outpatient behavioral health interventions to patients with
behavior or substance use concerns.


A. Provide behavioral screenings and initial assessments;
B. Provide short-term, structured, evidence-based interventions as part of a
comprehensive treatment plan and in accordance with FQHC and State requirements;
C. Coordinate and collaborate with HOPE’s primary care providers, Psychiatric Nurse
Practitioner, and/or consulting Psychiatrist to improve health outcomes;
D. Facilitate internal referrals for psychotherapy and/or medication management services
as needed;
E. Facilitate referrals for other services (e.g. substance abuse treatment centers,
community mental health centers, etc.) as needed;
F. Provide crisis intervention services as needed;
G. Maintain accurate and timely records of activities and services provided to clients;
H. Participate in and/or facilitate team meetings;
I. Develop integrated individualized treatment plans for each patient seen;
J. Assure the security and confidentiality of all protected health information as required by
state and federal law;
K. Serve on such committee as directed by senior management.
L. Stay abreast of current coding standards.


A. Performs other duties that may be assigned by the Director of Behavioral Health.



A. Off site work may be required occasionally
B. Employees who participate in off site work are required to have a confidential designated workspace when completing job tasks.


A. Master’s degree in Social Work, Counseling, or PhD in Clinical Psychology;
B. Current licensure as Licensed Clinical Social Worker, Licensed Professional Counselor
(LPC-MHSP) or Licensed Psychologist in the State of Tennessee
C. Excellent knowledge of behavioral health care, psycho-pharmacology, and evidence-based treatments for health conditions;
D. Familiarity and comfort working with issues related to homelessness, substance abuse,
domestic violence, and history of trauma;
E. Ability to work at the pace a primary care practice;
F. Ability to deliver quality services through brief patient contacts;
G. Ability to make quick and accurate clinical assessments of behavioral conditions;
H. Ability to design and implement clinical pathways and protocols for treatment of selected chronic conditions;
I. Ability to work collaboratively with an inter-disciplinary clinical team;
J. Strong interpersonal, written and oral communication skills;
K. Ability to communicate with diverse audiences; Strong administrative skills and proficiency in Microsoft Office Suite (Word, Excel, Outlook);
L. Criminal background check and clearance.
M. Ability to provide telehealth services adhering to all privacy requirements.


A. Experience working in the medical social work or community mental health field;
B. Knowledge of Behavioral Health Integration in the community healthcare system;
C. Knowledge of federal, state, and county regulations for FHQC’s.


1. Operate a personal computer.
2. Problem Solving: Frequent problems arise in this position that is outside established
policies or bodies of knowledge calling for high-level skills in problem-solving.
3. Decision Making: Frequent situations arise in this position calling for careful and
analytical judgment.
4. Interpersonal: Must interact with employees, the Board of Directors, governmental officials,
and the general public.
5. Working Conditions: Works in a well-lighted, climate-controlled building. May be exposed
to body fluids as the position is located in a medical facility.
6. Physical Requirements: Requires sufficient visual acuity to be able to read and write and
operate equipment common to this position. Required to read, write and speak English
with the ability to speak a foreign language helpful. Requires sufficient hearing level to
be able to effectively communicate with people directly or by telephone. Occasionally
lift items weighing up to 25 pounds.


This job description is in compliance with the Americans with Disabilities Act (ADA) and the Fair Labor Standards Act (FLSA) (May 1995).

HOPE Family Health Services is an equal opportunity employer who complies with applicable State and Federal civil rights laws and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran or disability status.


Many positions at HOPE Family Health Services are funded in-part or in-whole by State or Federal Department of Health and Human Services funding and as such, our organization cannot employ individuals with certain criminal backgrounds or who are on State or Federal exclusion or debarment lists. 

If you are interested in applying for a position below please download the online application,

 fill it out COMPLETELY and ACCURATELY, then submit it to the health center by emailing it,

along with your complete resume, to


For more information | 615-644-2000 ext. 472
E-mail application and resume to Miranda Connor, Director of HR

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